Managing Performance For Exceptional Results
Performance management doesn’t have to be the dreaded yearly appraisal meeting headache. Through this hands-on series focusing on the continuous performance management process, your managers will have the tools to:
- Conduct a Motivating, Results-Focused Performance Review Conversation
- Build Trust between Manager and Employee
- Give Motivating Constructive Feedback
- Switch on Your Employee’s Motivation
- Understand and Use Conflict Management Strategies
- Apply the 1 Minute Documentation Process
- Ask Motivating Questions to Build Ownership
Continual Coaching for Improved Performance
Continual performance feedback is one of the most effective tools a manager can use to assure the employee is on target toward peak performance. How this coaching is delivered can make the difference between a motivated or demotivated employee. Learn how to coach a person into new behaviors and better results.
Defusing Difficult Personalities
Knowing what to do with those “difficult” personalities can reduce your stress — making life and work more manageable. Learn concrete techniques to handle the three personalities most often complained about. The ability to understand and work well with other people — no matter how they act — is a critical skill. As a result, you’ll find more ease and comfort dealing with people who once were difficult.
The Power of the Extra Mile: 7 Keys to Light Their Fire
How can you light a fire under someone to get them to do what you need them to do, when you need for them to do it? And even to go the extra mile? Enlighten yourself with the power of 7 motivators that can ignite your staff’s
performance. You will finally understand why a person shines and responds well to some situations and not others. You will actually experience some of the motivators and see how they work. Then you will learn how to persuade others based on what motivates them.
Turn Conflict into Consensus
Turn the focus of your meetings from emotional conflict to respecting differences of opinion, while coming to consensus. Learn to have a meeting that empowers the members of your team to monitor their own behavior before, during and after the meeting. You will learn to:
- Prevent Conflict
- Cool Conflict
- Learn from Conflict
By using these techniques your team will be able to switch their focus to consensus,
rather than conflict.